[lbackup-discussion] Backup Error Emails - Update

[Michael Williams]

Just a quick update,

I have just heard back from my email providers, and it was being  
blocked because the domain in the return path didn't exist (since this  
was a test server it wasn't using a proper domain). When I changed the  
domain that the email server was authoritative for to a real domain  
the email worked fine. However there are still two problems: 1. The  
email address isn't being used in the config file 2. The return path  
is set to root at domainoftheemailserver.com instead of the email address  
in the config file (which is where the problem started).

Any ideas would be most appreciated.

Thanks,

Michael

On 7/10/2009, at 2:06 PM, Michael Williams wrote:

> Hello All,
>
> A couple of things that hopefully someone can shed some light on;
>
> 1.	Backup Emails Are Blocked
>
> I have been testing LBackup on a Mac OS X Server and I now have it  
> working satisfactorily but have one problem. When the backup fails  
> and emails the log to me, my webhosting company blocks it. I have  
> started an investigation at their end, but through the same mail  
> server (using a mail client) I can send emails to myself and they  
> get there in record time. I have even tried sending an email out  
> using a mail client that uses the same address as the backup  
> program, and that works fine.
> I have also tried sending the log email to an email address hosted  
> internally (a server that I manage for the client) and that works  
> fine. I have even tried bouncing the email off our email server  
> (sending it to a local email account and then having all emails for  
> that account forwarded to me) but that didn't work.
>
> Any ideas?
>
> 2. 	The Sending Email Address Won't Change
>
> In the Mail configuration file that I setup to send the backup logs  
> upon the failure of the backup, everything works fine, apart from  
> the sending address. Although I have changed it, it is still sending  
> emails out as lucid at lucidsystems.org. My assumption is that there is  
> a bug in the code somewhere, where someone has accidentally hard  
> coded the email address into the code instead of looking to the  
> config file. Has anyone else had this problem? Does anyone know the  
> solution? It's not a major problem, and I'm not about to go groping  
> round in the source code to try and fix it myself, but if there is a  
> fix that would be marvellous and may help with the above problem.
>
>
> On another note, I would be keen to have the option of having  
> LBackup emailing the logs for the backup on both successful and  
> failed backups. This way I could tell by the absence of any email  
> that the server didn't bother to backup. It would also be handy to  
> have the subject of the email read "Successful" or "Failure" so that  
> it was obvious whether further investigation was required. Another  
> great little feature would be to know how much space the backup  
> destination had free upon the completion of the backup, so that you  
> could see if the backup was starting to run full or not.  Just a  
> thought.
>
> Thanks for the help,
>
> Michael
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